When asked to think about leadership, many people think of a motivator (which is true in a lot of senses,) however, the truth about leaders is that, more often than not, they are conflict negotiators.
While it is true that the leaders in your workplace (managers, executives) are the ones who should be able to manage conflict within your office, or workplace, it is also on you, as an employee, to be a leader, and help deal with conflict, as well. The unfortunate truth of the matter is that there is no avoiding conflict in the workplace, there are ways to deal with it better. The ability to recognize conflict, as well as understand the nature of conflict, will help you overcome it, and create a healthier, more efficient workplace.
One of the best ways to deal with conflict in the workplace is by having a clear definition of acceptable behaviour in place right from the start. Just having a definition of acceptable behaviour can help avoid conflict, because it creates a positive framework by which you can make decisions about conflict. A well- articulated definition of acceptable behaviour can also help with the communication that can be key in avoiding conflict.
Secondly, you must have a clear understanding of what is known as the What’s In It For Me factor. Before weighing in on a conflict it is important to take into account what the motivations of those around you might be. By doing this, you will be able to avoid conflict by trying to help the people around you achieve their goals.
Because avoiding conflict is not always possible, it is important to not be afraid of tackling the conflict head-on. By seeking out areas of potential conflict and proactively intervening, you can help make sure that some conflicts never arise in the dramatic way that it could organically.
Spending some time identifying potential conflicts and understanding the tensions that exist in your workplace are key factors in building or maintaining a productive team.
To discover more about Productive Conflict and how you can effectively deal with conflict in the workplace, you may contact us.