Pre, In Situ, Post Conflict Management
Coaching and Training.
Pre, In Situ, Post Conflict Management
Coaching and Training.
“I am worried about how this conflict will affect
my reputation and career”
“Have management got my back???”
“I am feeling anxious and stressed with this person. I can’t sleep”
“I feel so much angst- surely people can see through them?”
“What’s her beef? I haven’t done anything wrong”
“Why didn’t they talk to me first?”
“He just goes round and round in circles – he never really listens to me, it’s so frustrating”
“You just can’t see it”
“I know BUT…there’s always a BUT”
“I’m fearful that the past conflict will re-occur”
“How dare he! He took all the credit”
“She’s undermining me”
These are real comments from clients and colleagues who have experienced a conflicted situation
Is a preventive proactive approach to disagreements or conflict. If you know a situation is causing you stress or tensions are rising, intervene now before it escalates. Coaching at this stage can help you clearly identify the situation and a way forward. This will help you take control and de-escalate the situation. Goodman Solutions can help you ensure you have a conflict management workplace plan and training in place, Goodman Solutions can help.
Is an interventive approach to disagreements or conflict. If you need a qualified, professional mediator then Goodman Solutions is here for you if you are already in the midst of a conflict situation or about to start a grievance or mediation process you need a support person that is independent, non-biased and professional, that will give you greater confidence, clarity and a thought partner, then Goodman Solutions is here for you.
Is a reflective and actionable approach to disagreements or conflict. Maybe you have just completed a mediation process, a grievance or had a work-related argument and want to debrief so that you can move forward and let go of any remaining angst. Learn how to have a productive relationship after the conflict with Goodman Solutions.
Conflict management coaching aims to be preventive and reflective but overall is an intervention strategy used when an individual (or team) has a workplace relationship issue that is a barrier to productivity, teamwork and or meeting company goals/values.
How do you de-escalate and address disagreements or conflict productively and sustainably? By using Goodman Solutions unique 3 Critical Response Approach Model to conflict resolution. The first approach is conflict management coaching.
Do you find yourself getting heated? Even though your intention was to stay calm?
Are you giving in just so you can keep the peace?
Do you struggle with setbacks or get frustrated that others cannot see your point of view?
How do you handle failure?
What exactly is a growth mindset and how does this help me manage conflict?
Do you know something is ‘brewing’ with work colleagues but not sure how to deal with it?
Are you dreading delivering that difficult conversation?
Although these are natural reactions to challenging events, they typically result from seeing only one side of the coin: the side that involves the painful consequences of the event. However, there is another side to “the coin of adversity”: the side that involves the opportunity for growth.
If you relate to any of these, you may benefit from a mindset intervention. Research shows that with the right attitude, mindset and skillset we can improve the way we handle challenging situations. Nurturing a growth mindset helps you to tackle life’s difficulties. As the name suggest, a mindset intervention is a tailored coaching program designed to strengthen your thinking, feelings, goals so that you can gain influence, or achieve that promotion, handle a difficult meeting with pose and ultimately develop sincere progressive relationships.
I generally turn to the International Coach Federation (ICF), which is the gold standard for best practices in the area of global coaching, in which I am an accredited member:
“Coaching is an iterative process that helps individual and organisations to develop more rapidly and produce more satisfying results. Asa result of coaching, clients set better goals, take more action, make better decisions and more fully use their natural strengths”.
Move from feeling disengaged, manipulated, blamed, criticised or disrespected which leads to a toxic environment to restoring respect, trust, productivity, confidence and being present, at ease. How? Lift the weight off your shoulders by taking control of the situation and engaging in conflict management coaching. Learn how to:
Apply Strategies for dealing
with tensions before they
manifest into a dispute
Understand Other Team
Member’s Conflict Styles
Address Effective Mutually
Make a Request and
Gain a Commitment
Be proactive about conflict before it can cause undue stress, tension, constant worry or worse, poor performance and or relationship issues both professionally and personally.
Click here for information and a sample report on
I don’t use non-evidenced based strategies or assessments. They are well researched, trialled and targeted to your needs. Honestly – try it out.
Wouldn’t it be great to know just how well you cope in difficult situations especially given our current volatile, uncertain, changing, ambiguous world we live in today? Try this free assessment.
Click here for a FREE Assessment
I don’t just help you resolve any disputes I help you understand yourself better so that you can have greater impact managing prosperous relationships. Developing a strong EQ and communication skill set is part of my framework I use with clients.
All training costs include a workbook, assessments (optional) and a certificate upon completion. Training is customised to your workplace needs and can be delivered face to face or online. Let me know what your needs are by clicking here . Here are a few suggestions to get you started:
– Understanding conflict management styles and the implications for our team
– What makes a conversation difficult? Setting boundaries
– Preparing and delivering a difficult conversation – tips and tools to success
– A framework for a mutually beneficial agreement or conversation
– How to get a real commitment from all parties involved
– Effectively giving and receiving feedback
– Address the emotions
– Listening from the inside out: Mindless listening vs mindful listening
– Abandon blame – is that possible? Victim vs player positions
– Intent vs Impact and the neuroscience of conversations
– Apologizing effectively
– Adopting a growth mindset to criticism
– Using values to build resilience
– Rebuilding clear communication when blaming, bullying and or retreating exists
– Innovator of change – gifted and talented education
Let Goodman Solutions work with you on designing your own conflict resolution and management strategies.
For example, do you have a workplace strategy to manage internal conflict? The steps I suggest are what I call the
7Ps to Managing Internal Conflict – Click here for further information
If you would like detailed information on establishing the 7Ps in your organisation or innovative strategies for managing conflict in your workplace more effectively please contact Dr Goodman
I help you examine what is keeping you up at night, causing you frustration and stress to help you focus the choices, mindsets and language and put a committed plan into place so you can go back to your real input.
My commitment to you:
– Take time to understand your situation
– Individualized approach
– Care about your success
– Lead by values
– Share experiences – coached a variety of industries and positions from newly appointed to experienced leaders
Together we build a roadmap built from my 35 years in professional services. Conflict management coaching is a comprehensive process that takes you to the heart of understanding yourself and others when faced with difficult conversations or conflicted situation; it gives you tools and strategies to address the situation, in the present and as a basis for the future for reducing workplace conflict.